Terms & Conditions
This Terms of Use outlines the user policy of Maverick Trinity LLC, its services and liabilities involving the use of
our services and products. By registering for any of our services, you agree that you have read and accepted all the
terms and conditions outlined in this document.
Coverage & scope
This Terms of Use covers the treatment of use of services and products Maverick Trinity LLC and/or a website owned and
operated by Maverick Trinity LLC. This document is not applicable to companies that Maverick Trinity LLC has no ownership of
or
does not control, or of persons that are not under the employment and management of Maverick Trinity LLC, including any
third-party service and/or product providers bound by
contract and any third-party websites to which Maverick Trinity LLC’ website links.
Filing a complaint
In case of filing a complaint, Maverick Trinity LLC will try and come to a mutually acceptable solution if a user is
unsatisfied with any of our services. Revocation occurs when things don’t work out. If You think about filing a
claim,
please write to us before launching a request.
You should only file complaints if we are unable to affect a mutually satisfactory solution.
Eligibility for refund We handle every project in a professional manner to ensure that the client is delivered what
was
mentioned as per the terms and conditions of the proposal. However, if the client has gone through the dispute
resolution process, refund claims will be considered as per the following schedule which clearly lists the services
and
our Terms of Use related to each service.
Application programming
We will offer a full refund if, for some reason, the project has not been initiated. An agreement is drafted for
every
application programming project. In case no agreement has been devised and/or there is no mention of a Terms of Use,
we
will apply the following delivery policy:
Maverick Trinity LLC will issue a partial refund upon the discretion of the service provider if the project does not get
finalized as mentioned in the delivery policy and contract. The proportion of the project completed will be
calculated
by Maverick Trinity LLC and the proportion that is not complete will be treated as per the pre-defined scope of the
project.
Dedicated hiring
Maverick Trinity LLC offers a full refund if there is a delay in starting the project by either the programmer /
designer /
content writer / SEO expert (or any other resource / staff).
We will offer a proportionate refun if the client cancels the project at any point in time. We offer no refund for
days
worked. If the client is not satisfied with the work at any point in time, they must immediately notify our Project
Manager and ask for discounts for any work not carried out. We will not accept any such negotiation at a later date.
Applicability of the delivery policy
Timely payments: A project is not considered to be void if the agreed upon / listed payments are not clear. Timely
communication from the client: Maverick Trinity LLC is not bound by the Term of Use. The client must provide timely
information for successful completion of the project. Maverick Trinity LLC will not accept any responsibility for the
delay
or failure of completing the project arising out of miscommunication or lack of communication in a timely manner.
Completeness of information provided by the client: Maverick Trinity LLC is not obligated to respect its delivery and/or
refund commitments
if the client fails to provide complete information/scope of the project to Maverick Trinity LLC at initializing stage
of
the project.
Maverick Trinity LLC will only compensate for the delay of delivery, unless there is a special agreement signed with a
penalty clause for delay
in delivery.
Limitation of liability
Maverick Trinity LLC’ liability is limited in as much to the value of the portion of the project (as per Maverick
Trinity’
proposal) which may be incomplete
at any given point of time. Maverick Trinity LLC will not be held responsible for losses arising out of the services
delivered / not delivered or
the delay in the same. Maverick Trinity LLC is only liable to refund if the client cancels the project, and as such, the
cancellation has been
communicated to Maverick Trinity LLC in writing.
Processing of refunds
Maverick Trinity LLC will process the refunds and mail the same within 5 business days of the cancellation date. The
same
method of
payment will be required as the original (refund by check or refund to credit card).
Who can you contact for privacy questions or concerns?
If you have questions or comments about this Privacy Policy or how we handle personal data, please direct your
correspondence to
Call: +16233215618
or email: [email protected]